Some Give and Take
In today's increasingly competitive business landscape, the value of internships remains; in fact, their value has perhaps increased, because they are one way to differentiate worthy job candidates. To further enhance the educational benefit students reap from such experiences, the College's Internship for Credit program includes an online component. This "virtual classroom" supplements the real-world experience students gain at their internships by providing opportunities for them to participate in weekly discussions—with other SVA interns and Career Development counselors—to deepen their understanding of professional behavior.
Career Development initially worked with the College's instructional technologist to identify appropriate tools to connect SVA interns online. The goal was not to add technology for technology's sake, but to create a private online environment that would facilitate convenient and private conversationsamong students. The online forum gives interns an opportunity to learn from and grow with one another and also gives Career Development a tool to better gauge the quality of internships being provided by participating companies.
The online component is a private discussion board
that includes relevant resources for the students to download
and a secure area for them to post questions and comments
(log-in required). Each week a Career Development counselor
poses questions for the interns to respond to, a link to an article
for them to read and reflect on, or a request that the interns
share some observations on the professional environments in
which they are working. A primary goal is to inspire students to
consider work habits most suitable for professional settings—
and get them talking about these ideas with one another. Some
online discussions have focused on sensitive topics, such as
"How to advocate for yourself in the workplace" and "How to
respond to criticism from your supervisor." And since the new
system gives Career Development a regular means of checking
in with its interns, students can now undertake summer internships
with approved employers from almost any corner of the
globe. Since 2009, SVA students have completed internships for
credit in China, Italy, the Netherlands, South Korea and Spain.
In addition to assisting interns in becoming more
observant, self-aware and better communicators, the online
discussions often reveal interns' shared experiences and give
them the opportunity to both give and receive advice. Additionally,
the discussions allow interns to learn about different
types of employment and how staff size, clientele and distinct
company cultures may affect the work experience. Clearly, it is
very different to work for a corporate giant such as, say, MTV
Networks, than for a small studio of a dozen or so designers. In
their online contacts with one another, interns not only reflect
on their own experiences, but learn some of the pros and cons
of other work environments. And word quickly spreads among
interns about which organizations offer the most worthwhile
learning opportunities.
Through the weekly discussions, Career Development
is often able to assess potential problems before hearing
about them directly from interns or employers. In a few cases,
students have run into trouble communicating with their supervisors
or managing the responsibilities of their internships. In
each of these cases, Career Development was able to identify
the problem early on and mediate between the intern and his
or her supervisor; in each instance, the end result was far more
than conflict resolution: students received added support in
digesting their supervisors' criticisms and then transforming
that feedback into opportunities for meaningful professional
development.
At the other end of the spectrum, the discussion
board gives Career Development greater awareness of the
quality of guidance and work experience students are receiving
from their internship sponsors. Hearing weekly from students
about their internships allows Career Development a means
to verify that employers are fulfilling their side of the partnership.
Career Development has maintained complete transparency
with employers about the weekly discussion board so
they understand that they may be the next hot topic of student
discussion—for better or worse.
Through services such as the Internship for Credit
program, the Office of Career Development strives to ensure
that SVA students graduate as well-rounded creative professionals.
Any employers interested in participating in the program
are encouraged to call 212.592.2370 or cd@sva.edu for information on enrollment.
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